FAQs

Frequently Asked Questions and Answers about our Carpet Cleaning

carpet cleaners
We provide answers to your commonly asked questions. You can read various frequently asked questions below about our services.
When is the best time to clean your carpet?

Eco-Dry recommends maintenance carpet cleaning every 4-6 months. Deep hot water extraction cleaning is the absolute king of extracting allergens and other pollutants. If left neglected, it can leave poor air quality and often lead to illness. Our Eco-Dry Carpet Cleaning service ensures thorough and sustainable cleaning.

Can you get pet stains and odor out of carpet?

Yes, Eco-Dry specializes in removing pet stains and is equipped with deodorizers to remove odors from your carpet, leaving your house smelling fresh and new. By allowing us to clean your carpets every 6 to 12 months, you can maintain your carpet’s appearance and extend its lifespan.

With so many cleaners causing health problems, how do you know what is safe?

Eco-Dry Carpet Cleaning uses only the industry’s latest eco-friendly solutions, meeting VOC compliance by a long stretch and protecting and improving air quality in your home. As part of our commitment to being eco-friendly, we use only the best non-toxic, biodegradable solutions, leaving your carpets safe in all residential environments. Our cleaning process ensures your carpet is sanitized, removing bacteria and allergens.

Does your carpet cleaning eliminate mold?

No, we do not specialize in mold remediation.

Can you clean shag rugs, or will it ruin the rug?

Yes, we can safely clean shag rugs with steam cleaning. This method is effective and gentle so it won’t damage your rugs.

Is your carpet cleaner safe for children and pets?

Eco-Dry is committed to using only the best non-toxic, biodegradable solutions, leaving your carpets safe for pets and children.

Can you get wine stains out of carpet?

Eco-Dry is all organic, but some dye stains can be challenging. However, they are possible with the right experience and chemicals.

How often should I have my carpets professionally cleaned?

Eco-Dry suggests every 4-6 months or every six months if the homes are low-traffic and pet—and child-free. In addition to carpet cleaning, we also offer comprehensive furniture cleaning services to maintain the quality and longevity of your furnishings.

Other Common Questions

What types of carpet do you clean?

We clean all types of carpets, including residential, commercial, vehicle, and boat carpets.

Are your cleaning solutions safe for pets and children?

Yes, our eco-friendly cleaning solutions are safe for pets, children, and the environment.

How long does the cleaning process take?

The cleaning process typically takes 1-2 hours, depending on the size of the area and the level of cleaning required.

Do you offer upholstery cleaning services?

Yes, we offer upholstery cleaning services for furniture, including sofas, chairs, and mattresses.

About Eco-Dry Carpet Cleaning

At Eco-Dry Carpet Cleaning, we pride ourselves on providing top-notch, eco-friendly carpet cleaning services to residential and commercial clients. Our expert technicians use high-quality, non-toxic products that are safe for children, pets, and the environment. With years of experience in the industry, we have honed our skills to deliver exceptional results that exceed our clients’ expectations.

Our commitment to customer satisfaction and environmental sustainability sets us apart from other carpet cleaning companies. Whether you need carpet, upholstery, or tile and grout cleaning, Eco-Dry is your go-to solution for a cleaner, healthier home.

Carpet Cleaning

How Eco-Dry Carpet Cleaning Works

Our carpet cleaning process is designed to be efficient, effective, and eco-friendly. Here’s a step-by-step overview of how we work:

  1. Vacuum: Our technicians vacuum to remove loose dirt and debris, preventing it from getting pushed deeper during cleaning.
  2. Spot Treat Stains: We treat stains with specialized solutions to break them down before the primary cleaning process.
  3. Pre-Spray Treatment: We apply a pre-spray that removes stubborn spots, cleans better, smells fresher, and dries faster.
  4. Agitate Carpet: We agitate the carpet to lift soil, hair, and debris, helping the cleaning solution penetrate better for a deeper clean.
  5. Steam Clean: We use a high-powered truck-mounted machine to steam clean the carpet, removing dirt and moisture for a fresh, sanitized result.

Benefits of Eco-Dry Carpet Cleaning

Choosing Eco-Dry Carpet Cleaning offers numerous benefits, including:

  • Eco-friendly cleaning solutions: Our products are non-toxic and biodegradable, ensuring a safe and healthy environment for your family and pets.
  • Deep cleaning: Our advanced equipment and techniques remove dirt, stains, and allergens, leaving your carpet feeling new.
  • Sanitized carpets: Our cleaning process sanitizes your carpet, eliminating bacteria, viruses, and other microorganisms.
  • Long-lasting results: Our eco-friendly cleaning solutions help extend the life of your carpet, reducing the need for frequent cleaning.
Carpet Cleaning

Preparing for Eco-Dry Carpet Cleaning

To ensure a smooth and efficient cleaning process, please follow these preparation steps:

  • Clear the area: Remove any furniture, toys, or breakables from the area to be cleaned.
  • Provide access: Ensure our technicians have access to all areas of the carpet to be cleaned.

Services and Support

At Eco-Dry Carpet Cleaning, we offer a range of services to meet your cleaning needs, including:

  • Carpet cleaning: Our expert technicians use eco-friendly cleaning solutions to deep clean your carpet.
  • Tile and grout cleaning: Our specialized equipment and techniques remove dirt and stains from tile and grout.
  • Commercial Carpet Cleaning: Our professional carpet cleaning will improve your business environment.
  • Steam Cleaning: High-temperature steam helps eliminate dirt, allergens, and bacteria from your carpet.
  • Rug Cleaning: With a deep, thorough clean, we can make your rugs look new again.
  • Upholstery Cleaning: Our team can renew your furniture with our expert upholstery cleaning services!

Our support team is available to answer any questions or concerns. Contact us today to schedule your appointment!